Published on February 11, 2009
Auditing Insurance Business By Tommy Seah The right way to audit any business is to first acquire the product knowledge. This is the cardinal principle that many auditors seem to have overlook. Furthermore, COSO,COBIT, ERM is of no practical value is there is no grip on the basic principle of the nature of the business. The insurance industry has had to develop to deal with the changing circumstances of the current business paradigm. With continual changes to regulation and ever increasing demands on the insurance industry, firms are reviewing their control environment to ensure that a suitable and robust system of controls is implemented effectively. The role of internal audit within the insurance industry is increasingly at the forefront of these developments. With the dual drivers of corporate governance and regulation, senior management and other stakeholders are looking to internal audit to provide a higher level of service to provide the level of assurance required to meet these challenges. This course systematically considers the risks and controls that are appropriate within the insurance industry and designs internal audit approaches that are suitable to meet these demands. Through a series of practical case studies and the discussion of key issues, delegates will build a series of internal audit programmes using SEATATM which will be directly applicable to their institutions and can be used in practice.
Course Objective: The integral focus for this program is to train auditors what to audit and how to audit the insurance business. 1. A general understanding of the concept of insurance 2. A general appreciation of the mechanics involved in the insurance business; spanning from sales, underwriting to claims payout. 3. This coverage is to cover both life and general insurance products. 4. A general appreciation of the basic insurance products available in the market. 5. The involvement of the actuarial studies in relation to the product development and monitoring phases. 6. The relevance of internal controls and compliance in the insurance business environment. 7. Have a general understanding of insurance accounting and the impact to the balance sheet and profit and loss statements 8. Concept of insurance reserve, its reserving process and the reporting in financial statements. 9. Fraud activities that occur in insurance industry.
Course Outline No Areas Estimated Hours 1 A general understanding of the concept of 2 insurance audit using SEATA 2 A general appreciation of the mechanics involved 2 in the insurance business; spanning from sales, underwriting to claims payout. 3 The generic products available in both life and 1 general insurance. 4 A general appreciation of the basic insurance 1 products available in the market. 5 Identify controls through SEATA flowcharting and 4 identifying potential weaknesses through flowcharting 6 The relevance of internal controls and compliance 2 in the insurance business environment. 7 Have a general understanding of insurance 1 accounting and the impact to the balance sheet and profit and loss statements 8 Concept of insurance reserve, its reserving 1 process and the reporting in financial statements 9 Fraud activities that occur in insurance industry 2 Workshop to be conducted on 2 consecutive days. ( 16 Hours)
LEARNING OBJECTIVES At the end of the 2-days training sessions, participants will be able to have : 1. A better grasp of the insurance business. This will assist the participants to appreciate the mechanics of the business processes within the insurance industry. 2. A better appreciation of the internal controls. This will facilitate the participants to understand the purposes of those internal controls within a business processes. Thus, this will provide a better judgment for the participants to make an assessment on the effectiveness and efficiency of the controls in place. 3. Know the difference between internal controls and the compliance with standard operating procedures. The participants will be able to define the controls within the written procedures and policies of the organization. Furthermore, the participants can understand that risk management may not necessary be covered in a compliance review where controls may not necessary be incorporated. 4. Able to identify controls through flowcharting and identifying potential weaknesses through flowcharting. This will be the ultimate objective for the participants as flowcharting is the fundamental aspect of understanding a work process. This will provide the participants an enhanced opportunity to carry out effective analysis of the defined work process.
METHOD OF INSTRUCTION - LIVELY AND INTERACTIVE LECTURES BY THE TRAINERS - PRESENTATION WILL BE DONE MAINLY VIA POWERPOINT - WHERE APPROPRIATE, VIDEOS AND VIDEO CLIPS WILL BE USED TO COMPLEMENT THE LECTURES - PRACTICAL EXERCISES AND FLOW CHARTING SESSIONS - Q and A REVIEW SESSIONS - SUBJECT TO AVAILABILITY FROM CLIENT, CUSTOMISED TRAINING CASE STUDIES WILL BE USED
OUR TRAINER – MR TOMMY SEAH CFE, CSI, FCPA, MSID, FAIA, MCIB The Only Regent Emeritus of ACFE in Asia Pacific Region Asia’s No. 1 Fraud Buster, Banking & Insurance Industry Associate Trainer of Social Services Training Institute Tommy is the only Singaporean that has made a name for himself in America’s largest and world renowned Anti-Fraud Association. In 2006, he was elected by his peers in more than 100 countries to be the Vice Chairman of The Association of Certified Fraud Examiners Board of Regents based in Texas, USA. CFE is a post graduate professional qualification recognized by the FBI and USA Central Intelligence Agency in it’s recruitment of auditors for combating fraud. He is also the Chairperson of CSI-World Headquarters. CSI is the only Digital Forensic Certification body that operates in Asia. A number of auditors in the United Nations and government services proudly carry the CSI designation with distinction. Today, Tommy is the Number 1 fraud buster in Asia. His services in providing anti fraud and technical product training is much sought after by numerous multi-national companies, banks and governments in the region, including Germany, Singapore, Malaysia, China, Indonesia, Philippines and Taiwan. Tommy's previous work experience includes systems based auditing in an American International Bank, where he was the Senior Regional Auditor responsible for the Bank's audit in the Asia Pacific region. He has also held the top executive position of Chief of Internal Audit in a prime offshore bank where his audit duties cover the Singapore and Hong Kong operations of the bank. He covers all areas of the bank's audit of operations and IT systems. He also has practical working experience in the Operations Department of a foreign bank. Of late, Tommy has very successfully trained Anti-Narcotics Police Officers from most of the ASEAN countries. In 2008, he was awarded the privilege to train the highly skilled and intellectually superior officers from the Competition Commission of Singapore. Tommy Seah is also a prolific writer. He is the author of seven banking books including the F.I.G. Program. The FIG is the authoritative and definitive text on Financial Instruments designed to be used in the world wide banking industry for product training. This publication has received excellent review and first class commendation from some of the most authoritative professional certification body and top rated banks in the world. The other six authoritative texts used in his training are The Foreign Exchange Audit, The Control of Money Market Activities in Banks, Financial Management, MCA for Banks, SWAPS in Investment Banking and Anti-Money Laundering 101. His latest publication attempt is on Profiling and Interviewing Techniques. He has set for himself the goal to be the first Asian to write the first book in “Technology Fraud for the Banking Industry”. For the past twenty nine years, Tommy Seah has trained some of the top lawyers, bankers, accountants, investigators in the banks and financial institutions in the region. In particular, his expertise in SOX 404, AML and Basel II systems implementation and compliance is much sought after by financial institutions and banks in Germany, Brunei, China, Indonesia, Malaysia, Philippines, Singapore, Taiwan and Thailand.
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