Assert yourself

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Information about Assert yourself
Business & Mgmt

Published on July 9, 2013

Author: PowerHour

Source: slideshare.net

Description

Slides to accompany a bite-size training session on assertiveness. Full training materials including Session Leaders Notes, Delegate Workbook and any Activity handouts can be purchased licence-free from http://www.power-hour.co.uk/trainingmaterialsshop. Prices start from £30 + VAT

Assert Yourself Assert Yourself

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 By the end of the Power Hour you will be able to: • Describe some of your assertive rights, and why these are important • Identify and display assertive behaviours • Apply a three-step model to assert yourself in a wide range of situations

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Blocks to Assertiveness I can’t back down, or I’ll lose my authority. I don’t want to upset anyone. As long as everyone else is happy, I’ll just fit in. People should know what I want without me having to say. If I don’t get what I want I’ll look silly. If I say ‘no’ people will take it personally. It’s rude/selfish to put yourself above others. It is uncaring to be assertive. My needs are less important than others’. I’ve no right to change my mind. It can be disruptive.

Assert Yourself Train the Trainer Oct 2011 Assertive Rights Your assertive rights include the right to:  be treated with respect  say "no" without feeling guilty  feel and express your feelings  be listened to  take the necessary time to calm down and think  change your mind  ask for what you want  ask for information  to make mistakes  feel good about yourself  decide how you spend your time  act (or not)  disagree

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Aggressive Behaviour Thumping fists Pointing fingers Striding around Staring Glaring Shouting Blaming others Wanting to win at all costs Insisting on being right Sarcasm Stating opinions as facts Not interested in anyone else’s opinions Belittling others

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Passive (Submissive) Behaviour Not expressing own views Overly-apologetic Timidity Blaming yourself Belittling yourself Whining Expressing opinions in such a way that they are ignored Seeking to accept blame Hesitant False, strained smile Little eye contact Too quiet Negative language

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Assertive Behaviour Standing up for yourself Being open and honest Being direct Being positive Taking responsibility Not judging others Not blaming others Staying calm Finding solutions or compromises Asking questions Listening to answers Open body language Steady eye contact

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 The ‘SEW’ Model Situation Effect Want

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 The ‘SEW’ Model Situation Effect Want • Be specific about the behaviour/situation that bothers you • Say "When you do X" or "When you say Y", or • Say "I'm very busy at the moment"

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 The ‘SEW’ Model Situation Effect Want • Explain how the behaviour/ situation makes you feel • Say "I feel that I have no choice" or "I feel it is unfair because...", or • Say "If I do this, it will affect my work on..."

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 The ‘SEW’ Model Situation Effect Want • State what you want to happen to improve things in the future • Say "I'd like you to discuss option with me instead" or "I'd like you to ask other people too", or • Say "So I'd like to redirect some of my routine work to...", or "I'm happy to help if you extend my deadline for..."

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Make it Work at Work What are you going to DO as a result of this Power Hour Session?

Assert Yourself Http://www.power-hour.co.uk – Bite Size Training Materials 2013 These slides have been produced as an optional resource to support a Bite-Size Training session on this subject. A full set of materials, including detailed Session Leader’s Guide, Delegate Workbook and supporting activities can be purchased from our Training Shop Our Training materials are licence-free, but are for use by the purchaser only. They CANNOT be passed or sold on.

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