ASAE Great Ideas Opening Keynote 03.08.14

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Information about ASAE Great Ideas Opening Keynote 03.08.14
Business & Mgmt

Published on March 9, 2014

Author: johnspence

Source: slideshare.net

Ideas Into Action

For thosethose who are prepared… For who are prepared… …chaos brings opportunity

“Simplicity is the ultimate sophistication” Leonardo da Vinci

(T + C + ECF) x DE = Success

What attracts top talent? Fair Compensation Challenging Work Good Co-workers Superior Culture Sense of Meaning… Great Leader 88%

1,300,000 interviews: Basic 4 + 1 Page 8

C+R+I SO

I am good at what I do and I do it because I care about you!

1,300,000 interviews: Basic 4 + 1 Page 8

Web of Value: VOM + MOT + WOM

Extreme Customer Focus VOC

Moments Of Truth Page 8

If you want REPEATABLE success… you must have PROCESS

43% - 74% of purchasing decisions = WOM/T

You MUST have a WOM Referral System Identify Ideal Customer Know Like Trust Try Buy Repeat Refer Ideal Customer

1. 100% Clarity + Authority 2. 100% Agreement 3. Track & Post 4. Coach & Train 5. Reward or Punish

The Four Primary Practices: 1. A sharply focused, clearly communicated and well-understood strategy for growth. 2. Flawless operational execution that consistently delivers the value proposition. 3. A performance-oriented culture that does not tolerate mediocrity. 4. A fast, flexible, flat organization that reduces bureaucracy and simplifies work. From: What (really) Works by Joyce, Nohria, Roberson

Key Leadership Characteristics • Trust: Honesty + Authenticity • Integrity: DWYSYWD + Consistency • Vision: Focus + Growth • Culture: Talent + Empowerment + Growth – Innovation + creativity + Team --- “WE” • Communication: Clear + Respectful

L

How to implement… Pick just 2 or 3 things Go slow Ask questions Share ideas Create shared ownership Set clear goals Plan for small wins Empower others to act

THANK YOU If you have any questions at all please do not hesitate to send a note or call. My email address is: john@johnspence.com PLEASE connect with me on LinkedIn Also, you might find value in the ideas I share in my blog. You can sign up for it at: www.blog.johnspence.com Lastly, these slides have already been uploaded to: www.slideshare.net/johnspence

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