Published on January 6, 2017
1. ANNE BERMAN 25 East Langhorne Ave, Havertown, PA 19083 215-499-7387 email@example.com www.linkedin.com/in/anne-berman PROFESSIONAL SUMMARY Data Warehouse Leader with 20+ years of progressive business, technical and analytical experience in identifying and implementing innovative solutions and leading teams to achieve desired business results. Resourceful and collaborative with strong communication and relationship-building skills. Strengths include: • Data Warehousing • Data Governance & Quality • Requirements & Specifications • Meta Data Management • Reference Data Management • Manager / Coach / Mentor PROFESSIONAL EXPERIENCE INDEPENDENCE BLUE CROSS (IBX), Philadelphia, PA 1987 – 2016 An independent licensee of the Blue Cross and Blue Shield Association, IBX is the largest health insurance organization in southeastern Pennsylvania. (5,000+ employees, 2015 revenue over $13.8 billion) Data Warehouse Client Manger, Enterprise Information Management (2014 - 2016) Provided ongoing support to 600+ users of the AEDW (Active Enterprise Data Warehouse). Worked closely with business partners as well as other Informatics areas to identify and implement key business rules needed to satisfy strategic reporting and analytic initiatives. Maintained processes to monitor data quality of production, as well as perform analysis of data within the warehouse for consistency and conformity. Monitored monthly financial reconciliations and determined discrepancies, as needed. • Managed availability, usability, integrity, and security of enterprise data warehouse. Maintained code tables; crosswalks and hierarchies to support complex business rules used for analytics, customer and CMS reporting • Executed 160+ validation queries to identify both existing and potential data issues. Reported errors to operations and technology team members for corrective action. • Developed and maintained 60+ standardized business rules and data definitions that were utilized across all IBC family of Companies • Led Focus Work Groups, presented highlights, new capabilities, and other user requested topics at internal Enterprise Data Warehouse User Groups. Provided information on key initiatives for weekly Data Stewardship meetings. • Published monthly Release Bulletins detailing updates for the General Access reporting database. Prepared and distributed Quality and Informational Alerts to keep users current and aware of any new data issues and corresponding resolution plan. Manager, Informatics Requirements Management (2006 – 2014) Managed staff of 30+ (on/off shore) Business Systems Analysts Developers to elicit, define, analyze, and write business requirements for stakeholders and end users resulting in a robust enterprise data warehouse. • Key in launching and organizing newly created division, including hiring staff and determining team responsibilities. Created detailed functional specifications and source-to-target mappings, including complex business rules. • Led teams responsible for creation, maintenance and support of interface specifications and mapping documents used to develop enterprise data warehouse, including 20+ subject areas spanning 500+ tables. • Successfully led teams to deliver 75+ data warehouse and business application projects including Health Care Reform, BCBSA mandates and strategic initiatives, including retrofit of data warehouse in support of claims migration. • Implemented processes that improved health outcomes and promoted wellness of members through interactive web applications such as Healthy Lifestyle Reward and Reimbursement Programs, the Clinical Care Record, WebMD’s Personal Health Record, and Personal Health Profile.
2. • Supplied 20+ third-party vendors with claim, member, and provider data feeds to monitor, control and recover costs with disease management, member outreach and auditing programs. • Initiated changes and educated users on proper usage of Help Desk tickets, resulting in a 75% reduction in volume. 2
3. ANNE BERMAN 215-499-7387 firstname.lastname@example.org Page Two INDEPENDENCE BLUE CROSS (continued) Manager, Quality Management and Administration Corporate Data Warehouse (2002 – 2005) Led cross-functional teams involved in planning, validating, and testing functionality and usability of corporate data warehouse. Managed divisional and CDW budgets, including monthly variance reports and quarterly / yearly budget updates. • Developed CDW’s release management by tracking, collecting and organizing all project documentation, including project plans and version control software (PVCS). • Managed and reviewed testing of all Business Intelligence solutions applications including development of test plans, results documentation, script development, execution and reconciliation (Cognos, Web Focus, Hyperion). IS Project Lead, Business System Technical Consultant, Lead Systems Analyst, IS Managed Care (1996-2002) • Project lead for Corporate Initiative Authorization Team including integration of HIPPA 278 into the existing IBC program and development of training programs for HIPAA project team located in Puerto Rico. • Implemented Medical Claims Review Database and associated processes, resulting in $53,000 savings. • Led Review Systems in implementation and conversion of legacy authorization system to state of the art client server OPTIMED application. Wrote and developed all data interfaces to feed legacy source systems to Managed Care Authorization system. • Developed e-Commerce initiative to implement internet capability for ER Authorization Notifications and Online Medical Policy, including extensive collaboration with internet provider, Navinet. Programmer through Senior Systems Analyst (1987 – 1996) Performed all tasks related to development, design and analysis of applications in support of Medicare and Managed Care Divisions. TECHNICAL SKILLS Microsoft Office SQL Teradata MEMBERSHIPS DAMA (Data Management Association) – professional organization dedicated to advancing the concepts and practices of enterprise information and data management, business intelligence , analytics, data science and related disciplines. EDUCATION Bachelor of Science, Drexel University, Philadelphia, PA Certificate in Data Processing, Maxwell Institute, Norristown, PA 3