Published on February 20, 2014
All You Need To Know About 2014 EU Roaming Regulation
Terminology • DSP – Domestic Service Provider The telecom service provider that supplies the mobile services in the home country. It can be either a fully fledged network, or an MVNO • ARP – Alternative Roaming Provider ARP – Alternative Roaming Provider, is the entity that provides the alternative roaming service. • LBO – Local Breakout Provider LBO provider – ARP that provides only local data services in the visited country
EU Roaming Background • Part of the EU digital agenda with specific aim to increase customer protection and move towards a unified European mobile market • The goals: A tighter integration An increased A gradual move across EU Telecom competition at retail towards a "roaming market and wholesale level free" Europe
What Are The Commercial Implications • Usually the major factor for choosing a mobile operator is considered to be the domestic price, the roaming price being accepted by default as imposed by the domestic service provider • In parallel with the decoupling, the regulatory framework imposes new roaming price caps for voice, SMS, data at both wholesale and retail level • By separating roaming services from the home country service the regulation aims to open up the competition on the roaming services within EU that should naturally lead to a reduction of the retail price
First Model - ARP
Second Model - LBO
Implications For DSP To comply, the Domestic Service Provider must at a minimum level: • (ARP enablement) Implement the provisioning process required to enable ARP subscriptions • (ARP enablement) Implement real-time logic that routes the roaming charging events towards the ARP systems • (ARP enablement) Implement wholesale billing process with the ARP • (ARP enablement) Notify the partner ARP network of subscriber mobility events within the EU • (LBO enablement) Remove steering logic across EU to allow their users to use LBO when attached to EU network • (LBO enablement) Reject any roaming data traffic that uses the EU Internet APN
ARP Infrastructure Requirements The infrastructure that ARPs require is at least comprised of: • Real-time charging platform • Prepaid platform for customer subscription and account balance management • Perhaps postpaid capabilities if business case allows this • Payments platform for top-ups, voucher management • Messaging capabilities for regulated SMS notifications and customer care notifications • Provisioning platform for integration with the domestic service provider • Wholesale solution for settlement with the domestic service provider
LBOs Technical Requirements The technical needs of LBO providers are simple and straightforward: • Implement local-break-out functionality in their network. This is a standard 3GPP feature, and does not require complex changes on the legacy infrastructure • Implement a provisioning platform to send notifications to the DSP • Modify the wholesale process, so local data traffic is not charged to the domestic service provider • Implement data charging functionality for the inbound roamers using local data LBO providers can enable secondary tools to improve customer insight: • Implement location monitoring, to understand subscriber movement, and detect roamers arrival • Implement reporting across the LBO solution, for better support of the marketing process
Where can Computaris help 1/3
Where can Computaris help 2/3
Where can Computaris help 3/3 For Domestic Service Providers For ARPs For LBO Providers Computaris can offer Computaris’ Lightweight fully several individual lightweight MVNO/E fledged Prepaid elements platform can be Charging Platform consolidated into a offered instead of can be offered single platform. individual instead of individual components components DSP ARP LBO
Thank You Download page for: Computaris 2014 EU Roaming Regulation Whitepaper www.computaris.com
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