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Published on October 15, 2007

Author: Breezy

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Sharing knowledge within projects:  Sharing knowledge within projects Best practices and standards Akzo Nobel Technology & Engineering Henk Boerboom, Team Leader Project Management Akzo Nobel Technology & Engineering:  Akzo Nobel Technology & Engineering Our focus: Front End Engineering Customers in process industry in- and outside Akzo Nobel Main Products: Feasibility studies & process evaluations Basic Engineering Packages Project & Design Management HSE consultancy Manufacturing support Key figures: Net Sales: 40 MEUR/year Employees: 220 Project workflow & knowledge transfer relations:  Project workflow & knowledge transfer relations R&D Front End Engineering Detailed Engineering Construction & Erection Production & Maintenance Manufacturing support Basic Packages Feasibility Studies Applying knowledge, creating design solutions:  Applying knowledge, creating design solutions Each design is unique however based on Identical methods & reasoning Associations Design Solutions Information Applying knowledge, creating design solutions:  Applying knowledge, creating design solutions Each design is unique however based on Identical methods & reasoning Associations Design Solutions Information Applying knowledge, creating design solutions:  Applying knowledge, creating design solutions Each design is unique however based on Identical methods & reasoning Associations Design Solutions Information STANDARDS OBJECTS DOCUMENTS Document Management:  Document Management Communication to target audience, a new document exists! Preference: refer to documents, don’t copy. create document, version management, edit documents, keep draft versions and alternatives, audit levels and security. Archive policies and records management, make and keep accessible (neutral format), maximum document lifetime (legal) issues, governance. Document Management in Akzo Nobel T&E:  Document Management in Akzo Nobel T&E Lessons Learned for Document Management:  Lessons Learned for Document Management Define customization requirements with end user group Don’t customize too much, use strength of software tool Pilot and parallel dry run worked well Keep filling out metadata simple for the end user Present a minimal profile to the general end user Create a stable platform that gains trust with the user Don’t follow new releases quickly Applying knowledge, creating design solutions:  Applying knowledge, creating design solutions Each design is unique however based on Identical methods & reasoning Associations Design Solutions Information STANDARDS OBJECTS DOCUMENTS Many associations related to an object:  Many associations related to an object Front End Engineering Design Tool at Akzo Nobel T&E:  Front End Engineering Design Tool at Akzo Nobel T&E Lessons Learned with FEED tool:  Lessons Learned with FEED tool Implementation requires more effort than thought beforehand Split implementation process in achievable intermediate goals Dedicated application owners acting as coaches are crucial It forces a structured approach upon the early creation process It has to compete with quick and dirty, going for the fast result The advantages becomes visible in the iteration cycle (revisions) Flexibility is essential (cases, no fixed start, naming, drafting) Smooth connection to other applications is essential Applying knowledge, creating design solutions:  Applying knowledge, creating design solutions Each design is unique however based on Identical methods & reasoning Associations Design Solutions Information STANDARDS OBJECTS DOCUMENTS Standards:  Standards We like to do it the same way, but we need to do it slightly different because ... Standards a delicate balance:  Standards a delicate balance PRO Cost reduction More efficient No need to think it over, just apply Fast track application Embedded knowledge & safety Communicate over borders Best applied on large scale Consistent beyond organizations CON When you do what you always did you get what you always got Enforcing standards raises costs Standards don’t allow you to go straight to your goal Not knowing the context is dangerous Standards are in excess of what is really needed Business requires unique (so not standard) solutions Standards development:  Standards development Fitness for use is determining application of a standard Health, Safety & Environmental issues are key drivers in our industry Internationalization of standards development is inevitable but slow Financial benefit must be clear (business case) For software openness and flexibility is key (being able to cope with and support many different workflows), but be in conformity with software standards (e.g. platform, connectivity, formats) Standardsweb at Akzo Nobel T&E:  Standardsweb at Akzo Nobel T&E Our most popular standards product (Pipe System Spec):  Our most popular standards product (Pipe System Spec) Applying knowledge, creating design solutions:  Applying knowledge, creating design solutions Each design is unique however based on Identical methods & reasoning Associations Design Solutions Information STANDARDS OBJECTS DOCUMENTS Finally what counts:  Finally what counts Delivering Design Solutions

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