Published on June 27, 2007
A gile U ser e X perience
e X perience
software project crisis
CHAOS Report 1994
cancelled: cost x 2: on time & budget: 31% 50% 16%
how do we fix this?
controlled processes comprehensive documentation contracts detailed plans
does this work?
not very often!
software development is not a repeatable process
creativity & teamwork drive software
not constrained by physical law
software is malleable
an alternate approach
individuals & interactions processes & tools
working software documentation
customer collaboration contract negotiation
responding to change following a plan
think about a great team you were on …
Requirements Plan Design Code Test Deliver 1 – 4 weeks
how does UX fit?
developers focus on stakeholders designers focus on users
developers focus on technical issues designers focus on usability
developers model just-in-time designers model up-front
A gile UX
infuse UX into team
advocate for the user be the user stakeholder
train team on UX
introduce UX guidelines
do “just enough” up-front modeling
use index cards for roles and tasks
use flip-chart and post-it notes for initial requirements
use flip-chart and post-it notes for early prototypes
use pen & paper for prototyping
use “story cards” for development
strive for constant “drip, drip, drip” of UX insights
use cheap, simple tools for user feedback UltraVNC gotomeeting
be a generalizing specialist
www.agilemodeling.com Jonathon Boutelle Blog www.forUse.com AgileProductDesign.com
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