Agile India 2014: Kanban through its values - agendas & change at scale

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Information about Agile India 2014: Kanban through its values - agendas & change at scale
Business & Mgmt

Published on February 26, 2014

Author: asplake

Source: slideshare.net

Description

How Kanban, the "start with what you do now" approach to change has always scaled, explained through its values and agendas.

Kanban through its values: agendas & change at scale Mike Burrows @asplake @kanbanInside mike@djaa.com positiveincline.com meldstrong.com Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Kanban is the humane, “start with what you do now” approach to change Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Kanban has always scaled Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Kanban has always scaled “For your technology business” [1] Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Kanban has always scaled But how? Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Exercise: Kanban’s Value System [2] (the quick version) Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Foundational Principles • : Start with what you do now • : Agree to pursue evolutionary change • : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Foundational Principles • : Start with what you do now • : Agree to pursue evolutionary change • : Initially, respect existing roles, responsibilities and job titles • leadership : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Foundational Principles • : Start with what you do now • : Agree to pursue evolutionary change • respect: Initially, respect existing roles, responsibilities and job titles • leadership : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Foundational Principles • : Start with what you do now • agreement : Agree to pursue evolutionary change • respect: Initially, respect existing roles, responsibilities and job titles • leadership : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Foundational Principles • understanding : Start with what you do now • • agreement : Agree to pursue evolutionary change respect: Initially, respect existing roles, responsibilities and job titles • leadership : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Core Practices • • • NB: 1 value appears 3 times! : Visualize : Limit work-in-progress (WIP) , : Manage flow • : Make policies explicit • : Implement feedback loops • : Improve collaboratively, evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Core Practices • • • NB: 1 value appears 3 times! : Visualize : Limit work-in-progress (WIP) , : Manage flow • : Make policies explicit • : Implement feedback loops • collaboratio : Improve collaboratively, n evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Core Practices • • • • NB: 1 value appears 3 times! : Visualize : Limit work-in-progress (WIP) , : Manage flow : Make policies explicit • : Implement feedback loops transparency • collaboratio : Improve collaboratively, n evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Core Practices • • • NB: 1 value appears 3 times! : Visualize : Limit work-in-progress (WIP) , : Manage flow • : Make policies explicit transparency • : Implement feedback loops transparency • collaboratio : Improve collaboratively, n evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Core Practices • • • NB: 1 value appears 3 times! : Visualize transparency : Limit work-in-progress (WIP) , : Manage flow • : Make policies explicit transparency • : Implement feedback loops transparency • collaboratio : Improve collaboratively, n evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Core Practices • • • : Visualize transparency : Limit work-in-progress (WIP) , : flow Manage flow • : Make policies explicit transparency • : Implement feedback loops transparency • collaboratio : Improve collaboratively, n evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Core Practices • • : Visualize transparency : Limit work-in-progress (WIP) • : flow Manage flow customer , focus : Make policies explicit transparency • : Implement feedback loops transparency • collaboratio : Improve collaboratively, n evolve experimentally (…) • customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Core Practices • • : Visualize transparency balance : Limit work-in-progress (WIP) • : flow Manage flow customer , focus : Make policies explicit transparency • : Implement feedback loops transparency • collaboratio : Improve collaboratively, n evolve experimentally (…) • customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Reflection Of the 9, which 3 most strongly • resonate with you personally? • speak into your work situation? Customer focus – Agreement – Collaboration Flow – Leadership – Transparency Understanding – Respect – Balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Follow up • With your colleagues, the long version: bit.ly/kanban-values-exercise • Choose 3 values for your profile on meldstrong.com Customer focus – Agreement – Collaboration Flow – Leadership – Transparency Understanding – Respect – Balance Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Nine values, three agendas Sustainability A1 Survivability  understanding  agreement  respect A2  transparency  balance  collaboration A3 Service Orientation  customer focus  flow  leadership Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Sustainability A1  transparency  balance  collaboration Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 transparency Organize the work, let people self-organize Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 transparency Capture learning – visually & in polices Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 transparency Feedback loops in & around the process Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 balance 4 Pull systems balance workload with capacity Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 balance 4 Pull systems balance workload with capacity Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 balance 4 Pull systems balance workload with capacity Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 balance Seek balance of other kinds Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 collaboration creative relationships Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 collaboration the means to solve problems… Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 collaboration …and an improvement focus Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

• • • A1 A2 A3 collaboration Models Internal How things work ✔ How to change them ✔ External Plan ✔ Act ✔ Do Check “…using models and the scientific method” Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Sustainability A1  transparency  balance  collaboration Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Sustainability A1  transparency  balance  collaboration And at scale? Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Sustainability A1 A2  transparency  balance  collaboration Service Orientation  customer focus  flow  leadership Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 The Kanban lens A way to view what you do now: • Creative work is service-oriented • Service delivery involves workflow • Workflow involves a series of knowledge discovery activities Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Services, workflow, knowledge discovery Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Q1: How can we better anticipate customer needs? Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Q2: How soon will we know that we have met a customer need? Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Collaboration through T-shaped leadership [6] Within Across Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Leadership at every level A1 A2 A3 Across Within Across Within Within Across Across Across Within Within Within Across Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Leadership at every level – Small acts of leadership [7] Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Sustainability A1 A2  transparency  balance  collaboration Service Orientation  customer focus  flow  leadership Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Sustainability A1 Survivability  understanding  agreement  respect A2  transparency  balance  collaboration A3 Service Orientation  customer focus  flow  leadership Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Patterns of unsafe change • bravado [3] • complacency [4] • tampering [5] Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Patterns of unsafe change • bravado – too fast • complacency – too slow • tampering - too random Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 The J-curve effect Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Small J’s, iterated Fitness Time Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Small J’s, iterated Fitness Q3: How can we bring opportunities for positive change to the surface? Time Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

A1 A2 A3 Survivability & the leadership disciplines of evolutionary change Survivability  understanding  agreement  respect A3 Further reading: bit.ly/kanban-infoq-series Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Kanban is the humane,“start with what you do now” approach to change… Sustainability A1 Survivability  understanding  agreement  respect A2  transparency  balance  collaboration A3 Service Orientation  customer focus  flow  leadership …that scales! Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

References [1] Kanban, Anderson http://www.amazon.com/Kanban-Successful-Evolutionary-TechnologyBusiness/dp/0984521402/ref=sr_1_1?s=books&ie=UTF8&qid=1364387272&sr=1-1 [2] Introducing Kanban through its values http://positiveincline.com/index.php/2013/01/introducingkanban-through-its-values/ [3] Good to Great, Collins http://www.amazon.com/Good-Great-Companies-LeapOthers/dp/0066620996/ref=sr_1_1?s=books&ie=UTF8&qid=1364387591&sr=1-1 [4] Systems Thinking for Curious Managers, Ackoff et al http://www.amazon.com/Systems-ThinkingCurious-Managers-Management/dp/0956263151/ref=sr_1_1?ie=UTF8&qid=1392822302&sr=8-1 [5] Out of the Crisis, Deming http://www.amazon.com/Out-Crisis-W-EdwardsDeming/dp/0262541157/ref=sr_1_1?s=books&ie=UTF8&qid=1364387455&sr=1-1 [6] Collaboration: How Leaders Avoid the Traps, Build Common Ground, and Reap Big Results, Hansen http://www.amazon.com/Collaboration-Leaders-Common-GroundResults/dp/1422115151/ref=sr_1_1?ie=UTF8&qid=1392822798&sr=8-1 [7] Small acts of leadership http://positiveincline.com/index.php/2013/06/small-acts-of-leadership/ Also: [8] The Culture Game: Tools for the Agile Manager, Mezick http://www.amazon.com/Culture-GameTools-Agile-Manager/dp/0984875301/ref=sr_1_1?s=books&ie=UTF8&qid=1364387632&sr=1-1 [9] Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization, Logan http://www.amazon.com/Tribal-Leadership-Leveraging-ThrivingOrganization/dp/0061251321/ref=sr_1_1?s=books&ie=UTF8&qid=1364387685&sr=1-1 Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Thank you Special thanks to: Jabe Bloom, Patrick Steyaert, Matthias Jouan, David J Anderson, Dave White, Arne Roock, Bernd Schiffer, Dimitar Bakardzhiev, Greg Brougham, Hermanni Hyytiälä, Janice Linden-Reed, Chris Chan, Zsolt Fabok, Corinna Baldauf, Andy Carmichael, Alex Fedtke, Tom Cagley, Rob Ferguson, Yuval Yeret, Joseph Hurtado, John Miller, Kurt Häusler, Matthias Bohlen, Rodolfo Moeller, Karl Scotland, Mattias Skarin, Alan Shalloway, Pierre Nies, Fred Engel, David Shrimpton, Björn Tikkanen, Simon Thomas, Simon Marcus, Marco Melas, Jon Terry, Maria Alfredéen, Torbjörn Gyllebring, Shridhar Lolla, Jim Sutton, Stephen Parry, Klaus Leopold, Sigi Kaltenecker, Gaetano Mazzanti, Ben Linders, Luke Hohmann, Ellen Grove Photos: Slides3, 25, 27: David J. Anderson & Associates Inc Slide 33: http://en.wikipedia.org/wiki/File:Lennon-McCartney.JPG Slide 34: http://www.nobelweekdialogue.org/?attachment_id=364 Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

Kanban is the humane,“start with what you do now” approach to change… Sustainability A1 Survivability  understanding  agreement  respect A2  transparency  balance  collaboration A3 Service Orientation  customer focus  flow  leadership …that scales! Kanban through its values: agendas & change at scale @asplake #AgileIndia2014

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