Aftermarket ERP

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Information about Aftermarket ERP

Published on March 10, 2014

Author: valansandy




Industries we cater to . . . Aftermarket ERP Professional. Reliable. Experienced. Quest Informatics Private Limited #960, II Main, IV Block,Rajajinagar, Bangalore - 560010, Karnataka, India. Email : Telephone : +91 - 80 -65791453/ 23206669/ 65961735 TeleFax : +91 - 80-2320 6670 Professional. Reliable. Experienced.

World class aftermarket products and services Industry pain areas Benefits System to monitor and track • Parts availability, service level, parts performance, lost sales and other analytics. • Inventory Management, Service Handling, Revenue Leakages. • Increasing Benefits and Controlling Operations. • Service engineers’ performance, scheduling, travel details, machine service history, service reminders, service vehicles, MTTR and MTBF. • Realization of service agreement, service schedule and performance. • Different types of machine sales, follow ups, invoice procedures with defined access to users across locations. • Performance of distribution channel for parts, services and sales. • Warranty and failed parts, free services, billing, payments and service bulletins. What AM-ERP does? As majority of revenue in future years would not just come from new sales but from “Aftermarket”, which is maintenance, repair and overhaul services. Quest offers After Market ERP which is a web based application that is designed and developed to manage and control operations across various . industries with multiple levels of supply hubs. After Market ERP helps you in standardization of process, visibility and effective control across value chain. Access de ined roles and controls Timely SMS and Email noti ications Reduce cost by systematic planning • Signi icantly boosts aftermarket revenue, pro itability and cash low. • Ef iciently manages spares, services, sales, re-man, rental, CSA etc. • Reduce the risk of supply chain failures. • Easy integration with legacy systems. • Leverage service differentiation by improving overall customer experience. • System with Multi-Currency and Multi-Language System support across geographies. • Can scale from region, country and location level seamlessly. Other offerings Other products available: Services • Support Desk System • Field Service Management System • Remanufacturing Management System • Float Management System • Rental and Re-marketing System • Warranty Management System • CSA (Customer Service Agreement) • CRM (Customer Relationship Management) • Vendor Management • Engineering Services

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