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Accenture government-business-council-road-ahead-three-years-after-cloud-first

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Business & Mgmt

Published on February 20, 2014

Author: fred.zimny

Source: slideshare.net

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The Road Ahead: Three Years After Cloud First

Purpose 2

Methodology 3

Table of Contents Respondent Profile Executive Summary 9 Research Findings 11 Current State of Cloud Adoption Drivers of Cloud Adoption Challenges of Cloud Adoption Staffing Challenges Procuring the Cloud 12 19 22 26 30 Final Considerations 4 5 35

Respondent Profile 5

Most respondents are senior leaders Senior Executive Service 2% General/Admiral 1% 3% 1% Colonel/Captain Over 200 67% GS/GM-15 18% GS/GM-14 24% GS/GM-13 21% GS/GM-12 14% GS/GM-11 Other 6 of respondents are GS/GM-13 or above 51-200 21-50 6-20 1-5 7% 60% 8% of respondents oversee at least one report 20% 22% 13% 6% None 39%

Respondents work largely in operations, finance, and procurement ▶ Operations 25% Finance 13% Acquisitions and procurement 13% Engineering 9% Information technology 8% Human capital 7% Facilities, fleet and real estate mgmt. 5% Communications and telecommunications Legislative Other 7 3% 1% 15%

Most Represented Agencies 8

Executive Summary 9

Executive summary 10

Research Findings 11

The Current State of Cloud Adoption 12

3 years of cloud mandates 13

Cloud migration no simple task Of 20 cloud migration plans submitted ▶ by agencies to the GAO in 2012… Only 1 was complete… 11 plans failed to report – performance goals… And – 7 did not include cost estimates. GAO Report, GAO-12-756, “Information Technology Reform: Progress Made but Future Cloud Computing Efforts Should be Better Planned,” July 2012. 14 ▶ –

Managers not entirely familiar with cloud strategies ▶ Don't have a cloud strategy 13% Don't know 9% Familiar or very familiar 43% Not familiar 35% 15

Managers uncertain about agency’s migration strategy Building new cloud environments 4% Both 26% Integrating new and legacy systems 10% Other 4% 16 Don’t know 58%

Migration to cloud still in early stages 49% 22% 19% 10% 10% or less 17 11-25% 26-50% 51% or more

Agencies moving mostly to private clouds ▶ Private 23% Public Hybrid Community We are not using any cloud environments Don't know 18 12% 10% 7% 16% 48%

Drivers of Cloud Adoption 19

Costs, budget reductions driving cloud adoption Cost savings 34% Data center consolidation 24% Improved security 13% New business capabilities 12% Cloud First strategy 12% Increased collaboration None of the above Don't know 20 8% 7% 37%

Security potentially most valuable aspect of cloud technology ▶ ▶ Other Responses: Increased efficiency: 2.02 Greater accessibility: 2.03 Improved collaboration: 2.04 Greater reliability: 2.06 Increased speed of innovation: 2.13 21

Challenges to Cloud Adoption 22

Challenges to adoption have not changed, security remains most common issue Privacy and security concerns 28% Current investments in legacy IT systems 20% Developing a cloud implementation strategy 18% 17% Privacy and security concerns Current investments in legacy IT systems Ongoing service costs Lack of support from senior leadership Lack of support from senior leadership Vendor lock in 16% 15% Ongoing service costs 9% 6% None of the above Don’t know 23 24% Lack of a cloud implementation strategy 9% 51% 30% Trouble developing adequate business case None of the above Don’t know 11% 7% 11% 41%

Email of least security concern in the cloud Email Agency performance data Data analytics Program/project data Personal data (employee/patient/civilian Financial data Messaging Customer relationship management Development and testing Enterprise resource planning (ERP) systems Grants 24

Staffing Challenges 25

Agencies lack staff to execute cloud strategies ▶ Don't know 32% Yes 32% No 36% 26

Most IT departments must hire at least one new employee to execute their cloud strategy 31 percent of respondents believe their 30% 26% agency needs to hire more employees to execute its cloud strategy 17% 17% 9% Don't know 27 Other 1-5 6-10 11-20 employees employees employees

Managers feel significant investments in training are necessary 40% 45 percent of respondents believe their agency 30% needs to invest in training to execute its cloud strategy 11% 11% 8% 1% Don't know 28 Other $1,000 or $1,001- $10,001- $25,001less $10,000 $25,000 $50,000

Procuring the Cloud 29

Agencies use variety of ways to measure ROI ▶ 45% 43% Total cost of ownership Speed of service delivery Increased flexibility to control spending None of the above – 13%, Other – 7%; 26% 40% Enhanced operational/ Risk and compliance performance control improvement Enhanced capacity utilization 28% 30 40% Dynamic usage 21% Access to business skills and capability improvement 20%

Leaders uncertain of impact of procurement process on cloud adoption ▶ Agree 20% Strongly agree 15% Strongly agree 15% ▶ Don’t know 49% Agree 20% Disagree 12% Strongly disagree 4% 31

Cloud brokerages: the solution to procurement woes? ▶ ▶ ▶ ▶ ▶ 32

Managers mostly unfamiliar with cloud brokerage 58% 22% 17% 16% 12% 33 13% 10% Speed Reduce cloud Increase Expand procurement sprawl flexibility/ service time minimize CSP delivery lock-in capabilities 18% Increase operational capabilities 10% Better ability Improved Enable my Don't know to manage ability to agency to run vendor enforce org. IT as a relationships security business and costs policies & standards

Final Considerations 34

Final Considerations 35

Underwritten by 36

About GBC 37

The Road Ahead: 3 Years After Cloud First

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