aap3 Corporate Introduction (e) (003)

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Information about aap3 Corporate Introduction (e) (003)

Published on January 6, 2017

Author: AdamDiggens1

Source: slideshare.net

1. IT SERVICES TRANSFORM YOUR IT, INNOVATE YOUR BUSINESS AND DELIVER AN ENHANCED CUSTOMER PROPOSITION

2. NETWORK SOLUTIONS IT SOLUTIONS MANAGED SERVICES Comprehensive end-to-end LAN, Wi-Fi and Security solutions to design, build and manage secure and scalable networks so that you can focus on your core business. Transforming your computing environment with innovative hybrid solutions built to enhance your business and achieve your goals. Blending in house, virtual and field engineering to provide a support solution tailored exactly to your needs so that you can get the best from your tech investment. BUILT TO ORDER CORE OFFERING Service Operations Centres Service Operators 35,000+ User Support 500+ Work Force 70+ Countries 10+ Year Clients 100% Bespoke GLOBAL SERVICE CAPABILITY Member

3. ITSolution s Netw orkSolutions Managed Services CISCO CASE We worked directly and through a partnership with IBM as a service provider to Cisco to deliver tiered ICT support along with Project Management support and Telepresence installations. ◦ Tier 1, 2 and 3 ICT Support ◦ Server support and maintenance ◦ Network infrastructure support ◦ Hardware parts for all IT devices ◦ Full telepresence installations ◦ Field engineers ◦ Technical project managers ◦ Flexible Ad-hoc resource providing IT Sean Hobday - Sales Business Development Manager, Cisco Systems, Inc. “aap3 and Cisco have a close working relationship and I have been extremely impressed with their responsiveness and professionalism with regard to their IBLM capabilities. They are always keen to help and provide services where they can whether that be on behalf of Cisco or as aap3. I would recommend them to our System Integrators to provide services where needed to scale and provide services where appropriate “ Services Used: On-Site Support IT Service Desk Field Services IT Service Management Project Management ITSolutio ns Netw orkSolutions Managed Services M7 MANAGED SERVICES CASE We provide M7 an unrivalled understanding and control over their network, without the distraction of having to worry about having all of the right skills, expertise or experience that is not related to their core business. Through proactive trend analysis, we have been able to mitigate any vulnerabilities and performance issues that may have gone unnoticed. M7 now benefit from proactive network management, which includes features such as: ◦ Life cycle management ◦ Network Improvement Plan ◦ Customer NMS Portal ◦ Trend Analysis ◦ Software release management Jonathan Cheesman - Head of Operations, M7 Managed Services Limited “aap3’s Remote Monitoring and Management Solution is a perfect fit for us. They have the in-house expertise and knowledge to deliver a truly robust solution which we are delighted with. Service delivery is faultless and we continue to look forward to the future development of our partnership.“ Services Used: Network Solutions Project Management Remote Managed Services

4. ABOUT US We enable businesses by providing solutions for all your IT requirements; from managing your network and computing infrastructure, providing blended support models. We have nearly two decades of experience working with a vast range of customers, from international enterprises such as Cisco, IBM and AT&T, through to SMEs and a number of local businesses in the areas where we have operations. CONTACT US 3 Benham Rd, Benham Campus, Southampton Science Park, Chilworth, Southampton, Hampshire, SO16 7QJ T: 02380 762 820 E: itservices@aap3.com

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