Published on February 22, 2014
Claims Processor Management More claims paid. Less errors made.
MEET MIKE, A CLAIMS MANAGER AT ANVIL HEALTH
Mike’s needs are simple. I need accuracy!!! I need productivity!!!
Mike’s team has targets to hit. Mike needs better visibility to help them reach those targets.
Mike remembers that he recently read about .
So Mike turned to Enkata to: Gain visibility into the time use and process compliance of his team Prevent people from using short cuts that lead to errors Identify skill gaps and resolve bottlenecks Set productivity targets based on everyone’s potential
TAKES ACTIVITY DATA FROM YOUR Processor Desktop + Audit Reports = And gives Mike the visibility he needs to help his processors perform at their best
helps Mike recognize process steps to see how errors were made, and how to train his processors to avoid them in the future.
NOTICE MIKE’S BIG SMILE SINCE HIS COMPANY IMPLEMENTED AND NOW… Productivity on his team is up 12% He knows people are following the right process and taking all the steps they need to He can manage his remote workers as effectively as his in-house staff
LEARN MORE CLICK HERE www. .com
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