Published on February 26, 2014
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P a g e | 2 Question: 1 Where does an IP phone obtain the extension number and speed‐dial settings from? A. the settings that are configured on the physical phone B. the registration file that the phone receives from the Cisco Unified Communications Manager C. the device and line configuration in Cisco Unified Communications Manager, during the registration process D. the default device profile that is configured in Cisco Unified Communications, Manager Answer: C Explanation: When we configure IP phone profile in CUCM that time we also configure extension number and speed dial as per requirement. When IP reachability gets establish between IP phone and CUCM then phone will download config file from CUCM during initial registration process. Reference: www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/3_1_2/ccmcfg/b06phone.html Question: 2 Which web‐based application that is accessed via the Cisco Unified Communications Manager Administration GUI generates reports for troubleshooting or inspecting cluster data? A. Cisco Unified Serviceability alarms B. Cisco Unified RTMT Trace and Log Central C. Cisco Unified RTMT Monitor D. Cisco Unified Reporting tool Answer: D Explanation: Reference: www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/report/curptg.html Question: 3 Which statement about device mobility is true? A. When local route groups are used, there is no need to configure device mobility groups or phone device CSSs as long as phone line CSSs are used. B. When local route groups are used, you must configure device mobility groups and phone device CSSs. C. When the device mobility group at the home device pool and roaming device pool are not the same, the Phone will keep the home region. D. When device mobility groups at the home device pool and roaming device pool are the same, the phone will keep the home MRGL setting.
P a g e | 3 Answer: A A Question: : 4 in the exhibit t A PSTN call a arrived at the e MGCP gatew way that is sh hown in the SD DI Refer to the SDI trace i the ayed on the IP phone is 0 087071 222 a the HQ_ and _clng__pty_CS SS trace. If t caller ID that is displa contains the HQ_cin ng_pty_Pt p partition, wh hich exhibit shows the correct g t gateway dig git manipulat tion"?
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P a g e | 1 17 A. Exhibit A B. Exhibit B C. Exhibit C D. Exhibit D Answer: D D Explanatio on: ‐ Actual incoming num mber is 14‐08 87071 222 bu next to this informatio in trace w can see tw ut on we wo tional code he ence D is valid d answer. digits are stripped which is internat : 5 Question: ication issue is suspected, which three tools can be used to check the databas se When a database repli replication status? (Choose three.) Unified Comm munications M Manager RTMT T tool A. Cisco U B. Cisco U Unified Comm munications M Manager Serviceability interface C. Cisco U Unified Report ting D. Cisco U Unified Comm munications M Manager CLI in nterface E. Cisco IP P Phone Devic ce Stats from the Settings button F. Cisco Unified OS Adm ministration interface Answer: A A, C, D on: Explanatio Reference e: www.cisco.com/en/US S/products/sw w/voicesw/ps s556/product ts_tech_note09186a00809 9643e8.shtml : 6 Question: e Cisco Unified Communicat tions Manage er Which of these reasons can cause intrasite calls within a C cluster to fail? oute partition that is conf n figured in the CCD reque e esting service is not listed in the callin d ng A. The ro phone CSS S
P a g e | 1 18 B. The tru unk CSS does not include th he partition f for the called directory num mber. C. The MG GCP gateway is not registe ered D. The cal lling phone do oes not have the correct C CSS configured E. The calling phone do oes not have the correct p partition confi igured. D Answer: D Explanatio on: ‐ To make e a successful call within CUCM cluster f following con ndition should d satisfy. No CSS, N partitions are used for call routing default call routing hen any phon can call an No g, nce ne ny phone wit thin same CU UCM cluster. If we want to configu call restr ure riction then C and part CSS titions are m must, if we don’t configure partition in CS SS then call w will not be suc ccessful. required p Reference e: www.cisco.com/en/US S/products/sw w/voicesw/ps s556/product ts_tech_note09186a00800 094b53.shtml : 7 Question: Refer to the exhibit. Cisco IP Comm municator phone roams fr rom San Jose e (SJ) to RTP, the Cisco IP C Communicato or When a C physical lo ocation and the device mo obility group c change from SJ to RTP All route pattern ns are assigne ed a route lis st that points s to the local route group A All device pools are config gured to use the local rout te group Wh hich statemen nt is true whe en the roamin ng phone plac ces an AAR ca all? A. Since g globalized call routing is no ot configured, , then the SJ g gateway will be used in this case B. The phone will use the AAR CSS that contains the SJ_PSTN N partition. T The call will e egress at the SJ gateway the AAR CSS t that contains s the RTP_PST TN partition. T The call will e egress at the SJ C. The phone will use t gateway D. The phone will use t the AAR CSS t that contains s the SJ_PSTN N partition. Th he call will egr ress at the RT TP gateway.
P a g e | 1 19 E. The phone will use the AAR CSS S that contain ns the RTP_PSTN partition n The call will egress at th he RTP gatew way D Answer: D on: Explanatio Cisco Uni ified Commu unications Ma anager Versio 7.0 introduced the Lo on ocal Route G Group featur re. When using local rou groups, g ute gateway selection is totally independent of the m matched rout te and routegrou up. The use o of the Local R Route Group feature make es pattern and referenced route list a nsitive settings. The application of these settings always make es no changes regarding roaming‐sen en roaming b between sites s. The settings have no inf fluence to the e gateway selection and th he sense whe dial rules that a user must follow. However, the dial planr . related part o Device Mo of obility change es ally withthe n new dial plan n concept, This concept all lows a roaming user to follow the hom me substantia dial rules for external calls but use the local g gateway of th roaming s In this ca he site ase, When th he device mo obility group is not the same for San Jo ose and RTP, the Device M Mobility relate ed settings are not applie ed. The phone device keep ps its San Jose‐specific con nfiguration Despite the Sa an Jose‐specif fic configurat tion on the p phone, the PSTN calls that originate from the roamin ng phone are routed via th he local PSTN gateway (R GW) and are based o the route list and dev N RTP d on e vice pool loca route grou al up settings. The San J Jose‐specific dial plan is used. Also, AAR remains configured with the San Jose‐specif s fic configurat tion, but if t San Jose dial plan an San Jose AAR CSS per the nd rmit and if the AAR grou up contains t the prefix tha at can be appl lied in RTP, th hen AAR can w work : 8 Question: Refer to the exhibits. ncy h plemented on the HO and BR1 router to allow fiv G.729 call rs ve ls. Low laten queuing has been imp Callers ar still exper re riencing poor audio, in p r particular cho oppy and de elayed audio during traff fic congestio This problem occurs e on. even with jus one active call. Which two actions will solve th st e he issue?
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P a g e | 34 3 e the codec ty ype to G 711. J A. Change B. Configu ure RSVP call admission co ontrol C. Configu ure L ink Fragmentation an nd Interleave on the WAN links D. Configu ure RTP header compression on the WA AN links E. Increase the priority y queue bandwidth to 80 K Kb/s ure location settings in Cisc co Unified Co ommunication ns Manager to 1 20 Kb/s F. Configu Answer: C C,D Explanatio on: ‐ below lin nk is very goo od to understand this conc cept. Reference e: www.cisco.com/en/US S/docs/ios/12 2_2/qos/conf figuration/gui ide/qcflem.ht tml Question: : 9
P a g e | 3 35 Refer to the exhibit. When calling 911, w which gatewa ay/route list is defined i the route pattern in Cisco Unifie in e ed Communi ications Mana ager and used d to route ma atched digits to the PSTN? 2290BA361B A. SEP002 B. standar rdLocalRG C. RouteListCdrc L D. LRG_RL E. nodeld = 1 F. BRANCH Answer: D D on: Explanatio ‐ logs clea arly showing r route list nam me. Question: : 10 sco Unified Communicatio ons Manager troubleshoot ting tool can be used to lo ook at detaile ed Which Cis specific ev vents, such as s dial plan dig git analysis, as they die hap ppening? outes A. tracero B. RTMT r real‐time trac ce C. Cisco U Unified Comm munications M Manager alerts s D. Cisco U Unified Dialed d Number Ana alyzer E. RTMT p performance log viewer F. syslog o output
P a g e | 3 36 Answer: B B Question: : 11 Refer to the exhibits. MOH has been configured to run from flash at the BR1 site The HQ ph t e. hones and MOH server are M placed in the Default r region throug gh the Defaul lt device pool. The BR1 ph hones are placed in the BR R1 region thr rough the BR1 device pool. The region configuration n between De efault and BR R1 only permi its G.729 cod dec. When an n IP phone us ser at the HQ site places a BR1 caller on n hold, the BR1 caller hears tone on hold. Which of f the followin ng can cause t this issue?
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P a g e | 4 44 ast routing is not enabled on the BR1 ro outer. A. Multica B. The com mmand ip pim m separate‐dense‐mode is s missing from m interface V VLAN 120 at the SRST route er in BR1. C. The MO OH server is u unable to stre eam MOH using G.711 cod dec because o of the regions configuration. D. The co ommand rou 10.1.120. must be a ute .1 added to the multicast m e moh 18.104.22.168 port 1638 84 command d at the SRST router in BR1 1. E. The Ma ax Hops is too o small in the MOH configu uration B Answer: B Explanatio on: ‐ The rout ter runs IP M Multicast routing and IP PIM sparse‐den nse mode on any physical l interface that must part ticipate in m multicast (PIM is in either sparse or d M dense mode, but the int , terface can b be configured to forward sparse mode e, dense mode e, or both). Reference e:
P a g e | 45 www.cisco.com/en/US/technologies/tk436/tk428/technologies_white_paper0900aecd80131281_ns 465_Networking_Solutions_White_Paper.html Question: 12 An IP phone that is connected through a Cisco Catalyst 3750 Series Switch is failing to register with the subscriber as a backup server. When the user presses the settings button on the phone, only the Cisco Unified Communications Manager publisher shows as registered. What is the most likely cause for this issue? A. The phone does not have the correct Cisco Unified Communications Manager group in the device configuration page. B. The Cisco Unified Communications Manager group that is applied through the device pool is misconfigured. C. The ip‐helper address command for the subscriber is not configured on the switch port. D. The subscriber does not have the correct device pool configured. E. The enterprise phone configuration does not have the call control redundancy enabled. Answer: B Explanation: ‐ Yes if The Cisco Unified Communications Manager group that is applied through the device pool is misconfigured then IP phone doesn’t recognized the subscriber IP address. Reference: www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmcfg/b02devpl.html
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