Published on February 17, 2014
3 Types of Legal Technology That Work And 3 Types That Don’t Benjamin Ang firstname.lastname@example.org
When does Legal Technology work? When it solves a problem
Problem #1: Speed How can we find documents and precedents faster?
Why is this a problem? Law firms are full of files and documents, hard copy and soft copy, many not sorted, hard to locate quickly
Solution #1 Use a Document Management System (Search engine for documents)
Problem #2: Time and costs How can we capture all the costs and charge them to client?
Why is this a problem? Lawyers hate to enter time sheets, billing is a chore for support staff, but we need bills for the $$$
Solution #2 Use a Case Management and Billing system
Problem #3: Competitive Advantage How can we get better control over our evidence and arguments?
Why is this a problem? Cases nowadays have more and more documents, more complex facts, hard to keep everything under control
Solution #3 Use a Litigation Support System to prepare, and Court Reporting system during trial
When does Legal Technology NOT work?
Failure Reason #1 When it is a FAD
What is a fad? Your boss sees something looking ‘cool’ in an article and wants to buy it for the firm
Failure reason #2 There is no ‘buy in’ by the users
What is this lack of ‘buy in’? Nobody explained properly to the users (secretaries, paralegals) WHY and HOW it was useful
Failure Reason #3 Training was inadequate
What is inadequate training? The vendor only came once, only trained a few people, left behind a manual that nobody can understand
Legal Technology can be complex But the reasons why they succeed or fail are simple. Which will you choose?
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