3 types of legal technology that work

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Information about 3 types of legal technology that work

Published on February 17, 2014

Author: benjaminckang

Source: slideshare.net


What are the factors that make Legal technology projects - implementing technology tools to enhance productivity in law firms - succeed or fail? Find out from this presentation, based on years of experience (good and bad) implementing IT software and hardware in law firms.

3 Types of Legal Technology That Work And 3 Types That Don’t Benjamin Ang ben.ang@gmail.com

When does Legal Technology work? When it solves a problem

Problem #1: Speed How can we find documents and precedents faster?

Why is this a problem? Law firms are full of files and documents, hard copy and soft copy, many not sorted, hard to locate quickly

Solution #1 Use a Document Management System (Search engine for documents)

Problem #2: Time and costs How can we capture all the costs and charge them to client?

Why is this a problem? Lawyers hate to enter time sheets, billing is a chore for support staff, but we need bills for the $$$

Solution #2 Use a Case Management and Billing system

Problem #3: Competitive Advantage How can we get better control over our evidence and arguments?

Why is this a problem? Cases nowadays have more and more documents, more complex facts, hard to keep everything under control

Solution #3 Use a Litigation Support System to prepare, and Court Reporting system during trial

When does Legal Technology NOT work?

Failure Reason #1 When it is a FAD

What is a fad? Your boss sees something looking ‘cool’ in an article and wants to buy it for the firm

Failure reason #2 There is no ‘buy in’ by the users

What is this lack of ‘buy in’? Nobody explained properly to the users (secretaries, paralegals) WHY and HOW it was useful

Failure Reason #3 Training was inadequate

What is inadequate training? The vendor only came once, only trained a few people, left behind a manual that nobody can understand

Legal Technology can be complex But the reasons why they succeed or fail are simple. Which will you choose?

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