Published on January 20, 2014
MOST COMMON MISTAKES IN APPLYING THE INFORMATION MAPPING METHOD
INTRODUCTION When you apply the Information Mapping® Method correctly, you support readers by helping them • search quickly and easily • work more efficiently, and • make fewer errors. Give your readers all the benefits of the Method by avoiding these 3 common writers’ mistakes that confuse or slow down readers.
1 CONFUSING PROCESS WITH PROCEDURE • A procedure is a series of steps performed by an individual to accomplish a single task • If more than one person or one task is involved, it’s probably a process Process and Procedure are separate information types!
2 FAILING TO APPLY THE CHUNKING PRINCIPLE • Use the chunking limit– 7 plus or minus 2 • Stay alert for opportunities to break down information into shorter chunks of relevant content Don’t force readers to deal with more information than they can comfortably handle.
3 USING POORLY WRITTEN BLOCK LABELS • Avoid writing long labels– brief and concise is the way to go • Always ask yourself, “What’s the main idea of this Block?” Lengthy or confusing labels make it hard to find content quickly and easily.
INFORMATION MAPPING CAN HELP! Coaching and mentoring services ensure that your writers get the full benefits of the Information Mapping® method. We offer: • • • • refresher and advanced training document review and editing individual and team coaching consultant-in-residence services Call us today to find out how we can help, at 1-800-INFOMAP. www.informationmapping.com
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