3 Involving Key Stakeholders

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Information about 3 Involving Key Stakeholders
Business & Mgmt

Published on February 28, 2009

Author: designerDATA

Source: slideshare.net

Description

A versatile workshop programme that results in strong stakeholder ownership.  Modules cover strategic planning, product development, process design, issue resolution, action planning, requirements analysis and quality review. Multi-day workshop programmes involving 12 - 16 participants in a single session with over 100 stakeholders participating across sessions

Art of Collaboration High performance teams collaborating to achieve great things BluSky

Agenda Facilitated process When to BluSky BluSky collaboration services Creative BluSky BluSky workshop timeline Client experience How to get there?

Agenda

Facilitated process

When to BluSky

BluSky collaboration services

Creative BluSky

BluSky workshop timeline

Client experience

How to get there?

Facilitated BluSky Process A team of people that respect each others personal growth & success working together to rapidly produce a set of deliverables by following a structured process to solve a business problem they are empowered to resolve! A rigorous facilitation process The Right People High Performance Teams A desire for change Participants are selected based on: Relevant business knowledge Motivation to find a practical solution Authority to implement the solution BluSky facilitation leadership Insurance: Segment by risk, manage by exception Supply Chain: One world | one purpose | one team Publishing: Unlocking the value of content bound by the book cover Telco: Partner incentives by product sales value, not just sales volume A four step approach designed to deliver a thorough facilitation process where combination of clear, concise instructions and industry examples set the expectation of what is required. Workshop participants only need to bring their knowledge of the business problem being addressed. Present - Show - Demonstrate - Do PSDD CYCLE

A team of people that respect each others personal growth & success working together to rapidly produce a set of deliverables by following a structured process to solve a business problem they are empowered to resolve!

Participants are selected based on:

Relevant business knowledge

Motivation to find a practical solution

Authority to implement the solution

BluSky facilitation leadership

When to BluSky Complex programmes involve many stakeholders across the organisation Important contributions, decisions or commitment are required from a broad range of stakeholders The solution requires comprehensive breadth of learning, robust analysis or extensive knowledge A strong network is necessary communicate and influence a larger community affected by the change A good foundation for partnering is needed to gain insight into the requirements and benefits expected The team needs to achieve a quick result Business process engineering New product development Problem resolution Programme scope Definition and Planning Find white space opportunities… Implement transformational business change Business strategy BluSky is designed to address key issues that require ownership, alignment and strategic focus to help deliver value… Develop business operating models

Complex programmes involve many stakeholders across the organisation

Important contributions, decisions or commitment are required from a broad range of stakeholders

The solution requires comprehensive breadth of learning, robust analysis or extensive knowledge

A strong network is necessary communicate and influence a larger community affected by the change

A good foundation for partnering is needed to gain insight into the requirements and benefits expected

The team needs to achieve a quick result

BluSky Collaboration Services Strategy Map Workshop (SMW): Establishing strategic insight into the business change covering mission, strategic objectives, future scenarios and performance measures. Business Case Workshop (BCW): Framework for conducting detailed cost and benefit analysis to define project budget and prepare plan for realising programme benefits. Project Definition Workshop (PDW): Clear concise definition or programme or project scope covering product, organisation, process and data and non-functional constraints. Issue Resolution Workshop (IRW): Collaborative process for resolving cross functional issues that are primary roadblocks to achieving business goals or organisational alignment. Action Planning Workshop (APW): Action planning session designed to identify and address the issues that must be resolved in order to implement a new change programme. Product Design Workshop (PDW): Designing horizon three products and product platforms that enhance buyer value through differentiation or reducing cost structures. Process Engineering Workshop (PRW): Innovative collaborative process design process for removing bottlenecks using technology enablers to increase self service channels, remove paper based processes and streamline workflow on high value activities. Requirement Analysis Workshop (RAW): Evolutionary process for preparing business requirements beginning at high level and drilling down into detailed descriptions based on project priorities. Solution Design Workshop (SDW): Requirements exploration and solution development covering architecture design, gap analysis, impact analysis, roadmap planning and cost estimation. Quality Review Workshop (QRW): Guided peer review conducted to ensure the best product is presented for stakeholder acceptance and signoff. Initiation Delivery

Creative BluSky Approach The BluSky approach results in: Ownership of the results Enhanced business partnerships Common understanding of the business Broad-based alignment around the business vision Accelerate the analysis process Improve the quality and value of the end solution Provide a structured & repeatable process that sets an expectation of high performance A facilitated approach the brings together pressing issue, key stakeholders and proven process. Models are used extensively to brainstorm, draft and test business concepts (divergent ideas). Once the shape of the models become stable (convergent ideas) they are used to provide the framework for preparing detailed reports. Full participation in developing the new business model ensures strong stakeholder ownership of the end result, preparing a leadership team capable of driving the changes across the organisation. Synergy Bold Strategic

The BluSky approach results in:

Ownership of the results

Enhanced business partnerships

Common understanding of the business

Broad-based alignment around the business vision

Accelerate the analysis process

Improve the quality and value of the end solution

Provide a structured & repeatable process that sets an expectation of high performance

BluSky Workshop Timeline Multi-day workshop programmes, with 12 - 16 participants per workshop, involving between 50 - 100 stakeholders. Project Brief ½ -1 day Event Preparation 5 days Workshop Events 1-6 days Quality Review 3 + 1 days Action Plan 30-90 days Brief Project team Review objectives Describe deliverables Identify participants Define workshop session Agenda Presentations Workshop schedule Workshop plan & worksheets Equipment check & set-up Integrate outcome into programme Finalise and distribute reports Communication outcome Initiate implementation planning Assess content Identify the good & bad Summarise review Agree on action Make changes

Brief Project team

Review objectives

Describe deliverables

Identify participants

Define workshop session

Agenda

Presentations

Workshop schedule

Workshop plan & worksheets

Equipment check & set-up

Integrate outcome into programme

Finalise and distribute reports

Communication outcome

Initiate implementation planning

Assess content

Identify the good & bad

Summarise review

Agree on action

Make changes

Client Experience The First Media OSS planning workshop was very well prepared and facilitated. I thoroughly enjoyed the experience. Manager, Network Management Planning The RPSS time box was by far the best run to date. The workshop process allowed us to focus on our requirements and formulate the concepts necessary to solve the RPSS publishing content problem, rather than conducting just the Rational Unified Process. Manager, Retail Support The product & pricing requirements analysis workshop was one of the most effective processes I have been involved in for a number of years. Manager, Retail Products A good day today - the concepts are falling into place and we are achieving and see we are achieving and progressing. Manager, OH&S The feedback from my staff for the 2 day workshop has been very positive and it seems Stephan worked them hard and facilitated strongly and left people with a sense of high value for their time spent. Well done, a good start on the way to the first deliverable! Director, Major Hazards Division I wanted to thank you for all your efforts on the project. I certainly have learned a lot. Publishing Manager, Lifestyle

How to get there? Technology architecture & solutions are justified at a strategic and financial level by preparing a business case.

Technology architecture & solutions are justified at a strategic and financial level by preparing a business case.

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