2.3. expansion visit functional 101

10 %
90 %
Information about 2.3. expansion visit functional 101

Published on March 10, 2014

Author: yurilahar

Source: slideshare.net

THE LEADERS JOURNEY U N D E R S TA N D I N G T H E O R G A N I S AT I O N

S T R AT E G Y • What is our ‘Strategy’ • The AIESEC Way is the Organisation’s Heart and determines the what • Our Compass

S T R AT E G Y • What is our ‘Strategy’ • The AIESEC Way is the Organisation’s Heart and determines the what • Our Compass • Values • Impact • Vision • Benefits

AIESEC! EXPERIENCE

A I E S E C C O O P E R AT I O N The relevance of these connections relays on: ! • Have an internal logic system • As mechanism for deliver complete AIESEC XP • Have enough capacity for respond to the organisational needs

EXCHANGE MANAGEMENT Experience ENABLER, to provide customers with exchange opportunities.

TA L E N T M A N A G E M E N T Talent KEEPER, to provide the members with the path to combine their personal goals with organisational ones. In order to retain the talent within.

O R G A N I S AT I O N A L S T R U C T U R E Plays the role of Compass, being the corner in charge of align the organisational processes into the same direction to drive growth on performance.

FINANCE Resource Manager, to guarantee health and sustainability in any level within the organisation.

I N F O R M AT I O N M A N A G E M E N T Knowledge Connector, to manage the operations, ease the communication and transforming data into relevant information

U N D E R S TA N D I N G T H E C O V E R Organisational Image, to showcase who we are, what we do and how we do it ! Influences the way that AIESEC operates Understanding the trends to make a more sustainable AIESEC, then Build the network in their different levels

U N D E R S TA N D I N G T H E C O V E R Trends analysis Global awareness Cross-sectorial status Hot topics

OGCDP

W H AT I S G C D P • International volunteering opportunities are the most intense learning experiences. ! • The GCDP program unites cross-cultural positive impact with working abroad for social and community development projects. ! • Students are offered the opportunity to develop personal skills and competences through multiculturalism and social responsibility.

ship der Lea ent lopm eve D International working experience New perspectives on the world Crosscultural awareness Benefits Practical learning experience English language improvement International networks of friends

HOW DOES OGCDP WORK?

EP FLOW

PRE-RECRUITMENT Pre Precruitment ! • Supply and Demand • Internal research to see types of traineeships Segmentation • HR Plannning • • Promotion • available across the database and to see the profile of EP’s in demand globally External research to understand external realities and find the types of EP are which are in demand globally Segmentation of the market, what are your EPs interested in HR Planning - ensuring you have enough talent capacity to run GCDP Promotion of your products

PROMOTIONS/ SELLING LC Recruitment ! • Use of promotional material Talent Selection Other TM process such as posters, pamphlets, brochures • List down activities and ways to reach out to your target audience • Promotions: Offline/Online • Brand Refreshment

SELECTION AND RECRUITMENT LC Recruitment ! • Set right expectations with Talent Selection Other TM process the applicants about AIESEC On the basis of assessments and interviews select/reject the applicant • TM: Education

RAISE Selection X Stage ! Enter & Audit JQ • Sign the formal contract between the LC and the EP • Upload the form and the CV of the Acceptance Matching Outgoing Preparation Seminar EP on myaiesec.net

I N D U C T I O N / I N T E G R AT I O N / A C C E P TA N C E Selection X Stage Enter & Audit JQ ! • Conduct an induction seminar for the EP’s after they are raised • Integrate them into the LC and AIESEC culture by letting them attend LC forums and Acceptance events • Feedback for EPs from Interview and LnD program created for their development Matching Outgoing Preparation Seminar • EP Buddy assigned

M AT C H Selection X Stage Enter & Audit JQ Acceptance Matching Outgoing Preparation Seminar • Assist the EP in finding a suitable traineeship • Help in internal matching process and exchange acceptance notes • MATCH the forms on the system • EP Buddy • TM/OGX: OPS

P R E PA R AT I O N Selection X Stage Enter & Audit JQ Acceptance Matching Outgoing Preparation Seminar • Provide necessary information on the Visa process and the documents required • Conduct a preparation seminar for the EP – Cultural preparation, AIESEC preparation, Logistical preparation and Professional preparation

R E A L I S AT I O N Virtual Communication • The EP heads to another country for the traineeship experience • Regular feedback and the progress of the traineeship should be tracked • TM: ensure EPs are tracked • COMM/PR: Update experience throughout channels

P O S T- R E A L I S AT I O N Re-Integration Evaluation of Stakeholder’s Satisfaction • Reintegration • TMP Recruitment • NPS evaluation of stakeholder’s satisfaction

TA L E N T C A PA C I T Y

WHY • It is essential for a new entity/initiative to have people that understand the essence of AIESEC. ! • Part of Criteria ! • Best way to develop an expansion initiative is through initiating IXPs from the very beginning.

RECRUITMENT

TA L E N T P L A N N I N G - oGCDP Planning: 1. How many realisations are you looking at having by the end of the cycle (summer/winter/offpeak)? 2. By when do you need to have these forms matched? 3. For them to be matched by that date, when do you need to raise them? 4. How many teams will you need for the same?

TA L E N T P L A N N I N G • What will be the structure of the teams in the LC • What is the duration of each team? • Skills and competencies needed for oGCDP: ! (Consider these during the recruitment interview)

PROMOTIONS Goal Target   Channel Message

SELECTION • Interview selection process for teams in oGCDP • Its important to select as per your talent plan. • Focus only on oGCDP based recruitment at least for the first 6 months. • Don’t forget to ask the interviewee what his/ her interest areas are also.

A L L O C AT I O N Interests  as  per  interview                Competencies  of  the   person Individual  +  Organisational  needs

A L L O C AT I O N • Match the interest of the person with the skills and competencies he fitted best in the interview to allocate effectively. • Your allocation should fulfil the talent plan created completely. • After allocation – cross check your talent plan. You should have the right number and kind of people in the right teams. This is the beginning of building capacity for your entity.

INDUCTION • Training Day • Mentoring • Operational Training

L O C A L T R A I N I N G D AY • Our world view – Understanding the relevance of AIESEC in the world • AIESEC Way - Connecting the external world to WHY AIESEC exists and strongly communicating our vision. • AIESEC 2015 – Connecting our vision + external reality to the mid-term ambition. • LEADership development session – understanding yourself through AIESEC • The way ahead – how can the new recruit contribute • Assigning mentors

TRAINING PROCESS ! ➢Ice-Breaker ➢Defining Team Purpose and Values ➢WHY the department exists? ➢What is the MoS? ➢What is it that you need to achieve by the end of the year? ➢Basic training for the department. In terms of department processes, SOP ➢Division into teams, allocation of work, how to do the work, timelines etc

BASIC TRAINING FOR OGCDP ! - EP Flow Appointment flow and process EP selection guide Preparation Matching process Realisation + Development Tracking

MENTORING 1. Connecting members to AIESEC and the bigger picture constantly ! 2. Personal involvement in the development of every individual. ! 3. Ensuring an individuals development contributes to organisational growth.

QUALITIES OF A GOOD MEMBER ! ! ! Honest ! Personally Involved ! Good Listener ! Continues to Learn and Grow himself ! Leads by example ! Patient

O R G A N I S AT I O N A L S T R U C T U R E

M O N E Y I S A B E A S T, C A N Y O U TA M E I T D O W N ? FINANCE

ROLE OF FINANCE • The Finance Department is Responsible for managing all the finances of the Local Committee • The Finance Department also responsible by the end of the term to record how the organisation has performed financially. • Keeping records of all the documents and contracts. • Finance is an important element within any organisation even AIESEC so as to ensure we are able to utilize the financial resources available to support more activities to be facilitated by every level or the organisation with the purpose providing young people with a platform to explore and develop their leadership potential.

• The Finance Subsystem is of significant importance in the organisation since it mainly deals with 
 Revenue generation 
 Financial management 
 
 The basics of financial management include planning and designing a budget, ongoing accounting and bookkeeping, and managing cash flow. 


General Accounting Controls •Establish clear lines of authority (Segregation of Duties) •Have written policies and procedures for the activities of the body to enhance controls. (Documentation Procedure) •All forms, cheques , receipts, and tickets should be pre-numbered. This will facilitate audit trail •Monthly or quarterly reports on all activities should be prepared and submitted for review. •Internal or external audit. •Internal checks by the management •It is always advisable to prepare an annual budget which is guide on the various income and expense targets.

Various Components of Accounting Cycle ● ● ● ● ● ● ● ● Income Expenses Fixed Assets Accounts payable Accounts receivable Cash and Bank Donations Reports

Cash & Bank ! ● Strict documented controls/ procedure must be in place ● Daily/weekly cash reports and reconciliations must be prepared ● ● ● ● ● and reviewed Cash book must be updated on an daily basis Monthly bank reconciliations must be prepared Proper records for both cash and bank must be maintained. Withdrawals from both cash and bank must be properly documented and authorized by approved signatories Donated funds must be maintained in a separate account for ease of accounting to the donor

Documentation Procedure ● Payment Voucher ● Receipt of Payment ● Claims without Receipt Finance Cash Flow ● Expense Report ● Cash Advance ● Cash Voucher Other Functional Cash Flow

Reports ● The following reports are important: ● Income & Expenditure statement ● Balance sheet ● Cash flow statement ● Variance analysis (Budget Realization) ● Cash book ● Always compare the performance of the organization with the annual budget

Learn How to Use Quickbooks

Governance & Accountability ● Review of the budget ● LCEB Meeting Minutes ● Controlling ● Reporting

SYNERGIES Exchange (ICX-OGX): One of the most important synergy areas, ideally this is our biggest revenue resource – this is the main product of AIESEC. Income: Raised EP/TN Expense: Meetings, Reception, OPS, Review board, etc. Communication: Marketing, visibility, recruitment Talent Management: Membership investment

SYNERGIES

MARKETING AND PR

We’ve been here since 1948 WHY ARE WE THE WORLD’S BEST KEPT SECRET? Every hour, 2 people Hey, haveWe deliver life changing board planes to go on you heardexperiences everyday We’ve made impact AIESEC internships of AIESEC on millions of lives Nope before? …you get the picture …yet We have over 86000 members We are one of the most democratic organisations in the world

A LOT OF PEOPLE OUT THERE WHO NEED AIESEC AND THE LEADERSHIP THERE ARE DEVELOPMENT EXPERIENCE WE HAVE TO OFFER

SOME DON’T KNOW THAT THEY NEED IT OTHERS DON’T KNOW WHERE TO FIND IT THAT’S WHERE WE COME IN

To generate more people… Promoters Customers Enable more people to experience AIESEC

You should join AIESEC I want to join AIESEC Promoter Customer Enable more people to experience AIESEC WHY?

How are we engaging young people? Social Media Website & Press email Releases Events & Y Campaigns outh alliance Our magic What’s our magic does? ELD Programmes Our growth as UDAYANA

MARKETING CREATES THE LINK BETWEEN AIESEC AND THE OUTSIDE WORLD

MARKET RESEARCH

BRANDING & COMMUNICATION

WE ARE THE GUARDIANS OF THE BRAND

Brand Experience • The way we deliver Brand Positioning • Join AIESEC!!! Brand Promise • If you join AIESEC you will…

The global youth network impacting the world through leadership development experiences

Visual Branding u Visuals is a core element in communications u Designing with the right message, within the right brand framework is imperative u Global guidelines have been created for all entities to adhere to u u u This includes: fonts, logo usage, visual elements and so on View the wiki here: http://bit.ly/11e6Cfx Visual branding guidelines must be adhered to at all times

WHAT’S THE WORLD’S BEST KEPT SECRET? FONT

WHAT’S THE WORLD’S BEST KEPT SECRET? VISUAL ELEMENTS

u Brand Attributes & Filtering We are the global network impacting the world through leadership development experiences u There are 5 attributes we want associated with our brand u The filter tool is used to ensure what we communicate is aligned with this u Brand Attributes DIVERSE daring DYNAMIC Inclusive IMPACTFUL In action Global Responsible leadership For youth by youth Collaborative & democratic Social entrepreneurship Read more here: http://bit.ly/17zyrnB What we want to associate with us What does it mean?

PHYSICAL & ONLINE ENGAGEMENT

Online Engagement Drive | Move | Convert u DRIVE- Refers to building our virtual reach and influence-u u MOVE- Refers to Traffic Optimisation. Traffic Optimisation deals with strategies to direct online user flow towards our main landing page (in our case, the official website: www.aiesec.or.id) in the most efficient and direct way possible. u u Driving user traffic to our online channels and building engagement within our platforms and communities. This involves ensuring there are "call to action" features on every page and on posts. CONVERT- Refers to converting online users to customers of AIESEC. u We are not running online activities for the sake of running them and keeping in time with trends.

Exchange Fair Global Youth Feast (GCP) Information Session Open booth Posters, Flyers Classroom Presentation/ Seminar Networking Events


 JD u Manage brand of AIESEC within entity u Expand the reach of the organisation through online and physical means u Developing, designing and implementing promotional materials u Manage and implement internal and external communication channels u Conduct market research to improve product development u Manage participation in external events u Manage and update local website and online registration systems u Conduct marketing campaigns to attract the right customers for each product u Establish and maintain media partnerships

MoS u u u u u u u u u u # of people registering on our website # of people signing up for campaigns # of people attending EwA events # of people converted from EwA to ELD # of followers on social media # of visitors on website # of external events participated in # of external awards received # of media appearances DRIVE-MOVE-CONVERT ratio

More resources here u A Guide to Marketing - http://bit.ly/13mvBfl u Brand refresh - http://bit.ly/11rp3sJ u Brand experience: http://bit.ly/17zyrnB u Global Visual Branding Guidelines - http://bit.ly/ 11e6Cfx u Amplifiers - http://bit.ly/1416Bg0

It starts with Quality

? ? Quantity or Quality

Quality drives Quantity

AIESEC 2015 high-quality AIESEC experience,

Then … how do we measure quality ?

But,What is the definition of QUALITY? Satisfaction/ feedback Personal Achievement of program objective Org.! (Organisation) Market Type of leadership the society need

Program definition in XPP X_Exchange Programme Policies(XPP)_May2013 http://www.myaiesec.net/content/viewfile.do? operation=fileview&contentid=10284143

Program definition of XPP GLOBAL COMMUNITY DEVELOPMENT PROGRAM entrepreneurial responsible

What is NPS? Net! Promoter! Score

What is the MoS for Customer Experience? • Number of Promoters (score of 9, 10) • Number of Responses • Net Promoter Score (NPS) • Coming up next !! • Case closed/ case opened • We will not talk about this yet

How the NPS works?

For your information, this is how to calculate NPS. Here are the steps: 1. #P = Number of promoters = Responses scoring 9, 10 2. #D = Number of detractors = Responses scoring 0, 1, 2, 3, 4, 5, 6 3. #T = Total number of response 4. %P = Percentage of Promoters = #P / #T 5. %D = Percentage of Detractors = #D / #T 6. NPS = Net Promoter Score = %P – %D

Range of NPS General industry standard -100 to -50 Alarming -50 to 0 Okay 0 to 50 Good 50 to 100 Outstanding

XPP • Exchange Program Policies for our Exchange programs

EP RIGHTS • Apply for an Exchange Programme which lasts between 6 to 78 weeks, in any country/territory in which you have not lived for more than 2 years in the past 10 years; • To participate in several internships for a maximum of 36 months, if not in the same organization/project; • Receive education about the Exchange Programme and AIESEC in general;

EP RIGHTS • Send and Receive Acceptance Notes to Traineeship Nominees with “Available” status; • Interrupt the internship (break realization) and receive compensation if certain conditions occur; • Participate in re-integration activities; • Raise any issues with the relevant party (TN taker or AIESEC entity).

YOUR RESPONSIBILITIES • Fullfill all agreements with you and the TNs; • Provide support and guidance to you and TNs during all stages of the Exchange Programme, and represent their stakeholders; • Ensure that all participants follow the XPP and fulfill their responsibilities; • Refrain from exporting information about you and organisation to other platforms.

V A L U E O F T H E O R G A N I S AT I O N

O K AY, W E G E T I T ! What We Envision: Peace & Fulfillment of Human Kind’s Potential Our Impact Model Develop Leadership by providing Experiential Leadership Development Opportunities for Young People

What is missing for us to do more?

Organisation’s are created because of their vision/ ! But organisation’s exist because they provide a product to the market.

Our organization value is our “why” That’s why we run exchange programmes Organization value (X Program)

Customers define whether they want to get our “why” When a program is offered to the market, it becomes a product. Progr Product

Our program’s market value is how we choose and package our products for the customers ! Why Kenya as a oGCDP destination? Why do people want to go overseas to do an environment project? Market value (Product)

Org. Value (Program) Market value (Product) The Intersection. 1. It has Real Growth Potential 2. It brings Financial Sustainability 3. It makes us Always stay true to our “why”

Org. Value (Program) Market value (Product) Why do your members want to bring your EPs to India?

What’s the individual value and needs of our members to be connected with our products?

Org. Value (Program) Market value (Product) Personal Value & Needs (Membership)

Org. Value (Program) Market value (Product) Personal Value & Needs (Membership) Our Impact: What kind of leader we are developing?

F R O N T A N D B A C K O F F I C E S T R AT E G Y

ICX  GCDP TM ICX OGX Finance ER All  function  areas  supporting  the  focus   driver  as  a  team  deliverable

Back  office Activities  related  with  internal  capacity  and  process Key  Program Front  office Activities  related  with  market  and  customer  directly  

Peace  and  fulfilment  of   humankind’s  potential AIESEC  2015 
 Back  Office  Operation  Pillar

PRODUCTCUSTOMER FLOW 1 2 3 4 PRODUCT EVOLUTION ! UNDERSTAND! --------! FOCUS! CUSTOMER FLOW ! ATTRACT! DELIGHT! ! --------! ! --------------------------! ! CUSTOMIZE! CONVERT! --------! CLOSE SHOWCASE !

PRODUCTCUSTOMER FLOW 1 2 3 4 PRODUCT EVOLUTION ! UNDERSTAND! --------! FOCUS! CUSTOMER FLOW ! ATTRACT! DELIGHT! ! --------! ! --------------------------! ! CUSTOMIZE! CONVERT! --------! CLOSE Goal Target Channel Message SHOWCASE !

+ G - T – C – M Model GOAL TARGET Channel Message

+ 1. GOAL Numerical Goal connecting to the ELD Goal Eg. 30 GCDP Raise, 50 Application form collected, 100 Recruitment talk attendees

+ 2. Target Your Target Audience! Eg. 1st Year students, Marketing students, final years, etc

+ 3. Channel The Virtual/Physical channels where the Target Audience can connect with AIESEC’s Product Eg. Website, Facebook

+ 4. Message The words, stories, experiences, information we deliver through the channel Your Messaging should be based on the answer to the question— “Why should I buy into this specific opportunity?” 1. List down the Key Benefits a customer will gain from the opportunity under this specific sub- issue/product ? (ex. Gain personal development, make a difference in children’s lives) 2. What are the Reasons to believe/ Proof points for this sub-issue/products? (ex. Stories, testimonials, Impact of projects)

PRODUCTCUSTOMER FLOW 1 2 3 4 PRODUCT EVOLUTION ! UNDERSTAND! --------! FOCUS! CUSTOMER FLOW ! ATTRACT! DELIGHT! ! --------! ! --------------------------! ! CUSTOMIZE! CONVERT! --------! CLOSE Goal Target Channel Message SHOWCASE !

Back  office Key  Program Who’s  doing  what? What  are  the  goals? It’s  an  “and”  question Front  office

Back  office Front  office Key  Program

Talent  System,  Finance  System,  Local  Operation  System,                     Brand  &  Com.  System,  Information  System,  CRM  System Back  office Front  office Segment,  Product,                  Channel,  Sales,  Supply Key  Program

THE LEADERS JOURNEY U N D E R S TA N D I N G T H E O R G A N I S AT I O N

Add a comment

Related pages

1 − 2 + 3 − 4 + ⋯ - Wikipedia

... the sum of 101 terms ... since it arises from the expansion of the ... studying series related to 1 − 2 + 3 − 4 + ... was the functional equation ...
Read more

Influence of extrusion on expansion, functional and ...

... Snow White, and L49 cultivars of ... Influence of extrusion on expansion, functional and digestibility properties of whole sweetpotato flour ... 2.3.2 ...
Read more

Genetic and Functional Analysis of TBK1 Variants in Korean ...

28 hexanucleotide expansion of C9orf72. ... 63 visit) /duration from onset ... 101 102 2.3 In vitro functional study
Read more

Seagate Desktop SSHD Product Manual - 100726566

Product Manual Desktop SSHD 100726566 Rev. B ... 2.3 Default logical geometry ... This manual describes the functional, ...
Read more

Globalization - Wikipedia

Globalization or globalisation ... Advocates of democratic globalization argue that economic expansion and development should be the first phase of ...
Read more

iHeartRadio: Listen to Free Radio Stations & Music Online ...

iHeartRadio. All your music. All your stations. All free. Listen to live AM & FM radio or create custom stations from millions of artists.
Read more

Ansul Home

... thank you The CHECKFIRE 110 and 210 complement ANSUL A-101 and LVS fire ... See the new ANSUL Low Profile Extinguishers ...
Read more