10 things to avoid in your software bug report

44 %
56 %
Information about 10 things to avoid in your software bug report
Technology

Published on March 4, 2014

Author: belalraslan

Source: slideshare.net

Description

Writing accurate and effective bug report is a key responsibility for software testers and quality engineers. This presentation contain some basic tips tip consider while reporting bugs.

By: Belal Raslan (Quality Consultant) Quality Partners™ www.sq-partners.com © 2014, Quality Partners™

How to write effective Bug report 1. Report the pattern not an example. 2. Don’t describe what's wrong, only! 3. Be direct to the point (don’t tell a story!). 4. Report the bug, but not how to solve it. 5. Don’t mix between priority and severity. 6. Don’t use: CAPS, red letters, red circles, ‘!’ , ‘?’. 7. Don’t use your personal judgment. 8. Make your description understandable for everyone. 9. Minimize the options. 10. Don’t use the word ‘Sometimes’. (C) 2014, Quality Partners™ •2

How to write effective Bug report 1. Report the pattern not an example. Avoid this: When multiplying -2 by 3 then answer will be positive. (C) 2014, Quality Partners™ •3

How to write effective Bug report 2. Don’t describe what's wrong, only! Avoid this: When adding a new item, the items list will be ordered alphabetically. (C) 2014, Quality Partners™ •4

How to write effective Bug report 3. Be direct to the point (don’t tell a story!). Avoid this: Open your browser, type the site URL, go to home page, login as user, go to ‘add item’, you’ll find the first field ‘usernam’ misspelled. (C) 2014, Quality Partners™ •5

How to write effective Bug report 4. Report the bug, but not how to solve it. Avoid this: The ‘ID’ field in the report is incomplete, please define the ID in the data base as integer of (10). (C) 2014, Quality Partners™ •6

How to write effective Bug report 5. Don’t mix between priority and severity. Avoid this: The client name in the report is misspelled. Priority: High, Severity: High (C) 2014, Quality Partners™ •7

How to write effective Bug report 6. Don’t use: CAPS, red letters, red circles, ‘!’ , ‘?’. Avoid this: The tax calculation formula is INCORRECT !!?? (C) 2014, Quality Partners™ •8

How to write effective Bug report 7. Don’t use your personal judgment. Avoid this: I don’t think that the home page UI design is nice. (C) 2014, Quality Partners™ •9

How to write effective Bug report 8. Make your description understandable for everyone. Avoid this: Reference to our discussion today, please do the needed action for this page. (C) 2014, Quality Partners™ •10

How to write effective Bug report 9. Minimize the options. Avoid this: Page background color should be blue or orange or green or you can make it black or even white. (C) 2011, Quality Partners™ •11

How to write effective Bug report 10. The golden rule: Don’t use the word ‘Sometimes’. Avoid this: Sometime the tax calculation formula is not working as expected. (C) 2011, Quality Partners™ •12

7 reasons why testing should start early in the SDLC Author: Belal Raslan (Quality Consultant) Email: Braslan@sq-partners.com Twitter: @BelalRaslan •13

Add a comment

Related presentations

Related pages

10 things to avoid in your software bug report - Technology

Writing accurate and effective bug report is a key responsibility for software testers and quality engineers. This presentation contain some basic tips tip ...
Read more

Bug Report | LinkedIn

Now, a bug... bug report. While testing software, ... 10 things to avoid in your software bug report. 1,251 Views. maxandersen. Pimp My Bug Report. 2,336 ...
Read more

10 mistakes to avoid when tracking bugs - Usersnap

10 mistakes to avoid when tracking bugs. ... Inconsistent bug reporting. Your testing team has found bugs and they report them back to the developers.
Read more

10 Things You Should Know When Submitting a Bug - 推酷

10 Things You Should Know When Submitting a Bug. ... “Your software doesn’t work! ... Can I please have a bug report, ...
Read more

Bug Reports: Writing the Steps to Reproduce a Bug

Tips for writing the steps to reproduce a bug. ... are to create high quality software, ... a good bug report? 10 quick tips to promote your app or ...
Read more

How to Report Bugs Effectively - greenend.org.uk

How to Report Bugs Effectively. by Simon ... and watch what the software does in response to your ... There are a lot of things you might do when an error ...
Read more

How to Avoid 7 Testing Project Problems - automatedqa.com

How to avoid: Report the problem ... Your team is testing the wrong things. 5. Your team doesn’t know how ... How to Avoid 7 Testing Project Problems
Read more